FAQs

What is the deadline to pre-order for pre-sale access?

The deadline to pre-order ‘The Clearing’ for pre-sale access is 6pm BST on Tuesday 20th May 2025

When will I receive my code?
Your pre-sale code will be emailed to you at 8am BST on Wednesday 21st May 

When do pre-sale tickets go on sale?
Pre-sale tickets go on sale 10am BST Wednesday 21st May, and pre-sale ends 23:59 BST on Thursday 22nd May, subject to availability. 

When do tickets go on general sale?
Tickets go on general sale at 10am BST Friday 23rd May 2025

I’ve already ordered an album format of ‘The Clearing’, or a bundle, will I have access to the pre-sale?
Yes, you will automatically get your pre-sale code at 8am BST on Wednesday 21st May  to the email address used to place your order. 

How many tickets can I buy?
Each show may impose ticket limits per transaction depending on availability and to allow fair access. Please check according to the relevant ticket provider for each show. 

What email address will you send my code to?
Your code will be sent to the email address used to place your order, or the email you provided signing up to the form above. Please check your junk folder. 

 

Terms and Conditions

- Access to any ticket presale does not guarantee that you will be able to successfully purchase a ticket. 

- Due to GDPR reasons, if you have opted out of marketing emails you may not receive the email. 

- Purchases from other retailers do not qualify for this pre-sale access. 

- One pre-sale code per customer. No purchase necessary. You will be eligible if you sign up using the email form above.

- Entry is limited to one per person

- Each show may impose ticket limits per transaction depending on availability and to allow fair access

- Wolf Alice does not accept liability for any technology issues preventing customers from receiving their email containing their pre-sale code or gaining access to the ticketing website.

- For any issues purchasing tickets please contact the relevant ticket provider. 

- Age restrictions apply according to the ticket provider. Please check venue restrictions before purchasing your ticket. 

- The pre-sale element has no cash value and is non-transferable.

- These terms and conditions are governed by English Law. Any disputes will be subject to the exclusive jurisdiction of the courts of England.